Shipping & Delivery FAQs
When Will My Order Ship?
Orders placed before 3:00 PM (Monday–Friday) are usually dispatched the same day. Orders placed after this time are shipped on the next working day.
How Long Does Delivery Take?
Most UK orders arrive within 1–3 working days after dispatch. Delivery times may vary due to factors beyond our control, such as weather, holidays, or courier delays.
Will I Receive a Tracking Number?
Yes. Every order includes a tracking number, which is sent once your parcel has been dispatched. If you need help tracking your order, contact our team via WhatsApp or Live Chat.
Can I Cancel My Order?
Yes, you can cancel your order at no cost before it has been shipped. If your order has already been dispatched, please contact us at sales@thcvapeukstore.co.uk or through our Contact Us page with the subject line “CANCEL”, and we’ll assist you as quickly as possible.